Heatilator Eco-Choice Pellet Stoves:
All parts are factory made from the manufacturer and will be handled on a case by case basis, depending on the warranty policy of the manufacturer. Some manufacturers make this a very simple and easy process unfortunately others do not. Please be advised that warranty claims for these parts may take up to 4 weeks for processing, and customers must cover shipping. Enviro & Napoleon notoriously take forever on warranty claims.Click here to submit a warranty claim for this item.
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