It is advisable to ALWAYS replace your door gasket when you are replacing an igniter. A leaking door gasket is often a contributing factor to igniter failure.
Troubleshooting Igniters
Igniter failure can be verified on one of three ways. The easiest and most common way to see if the igniter is working is to start your stove or grill and visually look for the orange glow; however, some appliances do not have a visual way to do this, so you may have to physically feel around in the burn pot after the stove has been on for a few minutes to “feel” for heat being generated. If you can see the glow or can feel the heat from the igniter, chances are that the igniter is actually working. If this is the case, retry the startup process. Make sure your burn pot is seated correctly if it is removable. Make sure that your ash pan, door or hopper lid is closed as this will provide an airtight seal on the stove, which most igniters will require for proper ignition. If you still do not have any luck, give the stove a good cleaning, including the vent, and try again. If these attempts fail, further troubleshooting will be required, which leads us to the third method.
For this method, you will need a DMM (Digital Multi-Meter). Gain access to the igniter and remove it from the stove or insert. While you are taking the igniter out, verify that it is installed correctly with the correct mounting equipment, screws, etc.. With the igniter removed from the stove, you will need to look over the part to find the rated watts, it’s usually stamped on the metal somewhere. If you cannot find it, look on our website for the correct igniter; the information you are looking for will be under “technical specs”
If your Ohms reading is within 10%, more or less than the rating (46Ω +/- 10%), it’s good. If the igniter has a “contained short” or a short within itself and not grounding out, your Ohms reading will be very low...usually in the single digits. Generally, you cannot have a faulty igniter with too high of a resistance reading unless an igniter is installed that is way out of spec. An example of this would be your stove requires a 300W igniter but the stove has a 250W igniter installed. The reading in this scenario would be 52Ω. The reading would be correct to the igniter but would be the wrong value for the specified 300W igniter. That’s why it’s usually good to look at the part itself for the watts rating.
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Unfortunately, sometimes products do not work like they are supposed to. We offer a 90 day warranty on manufacturer defects. Some manufacturers
make this a very simple and easy process unfortunately others do not. Items must be used in accordance with the manufacturers guidelines to qualify for warranty replacement. Please
be advised that warranty claims for special parts may take up to 4 weeks for processing, and customers are responsible for return shipping charges.
Shipping Information
This Item Qualifies For Free Shipping With Orders Over $99!
When Will My Order Ship?
All orders are typically processed within 24 hours of receiving payment and are shipped from us same day if placed before our shipping cutoff time (Monday - Friday: 12PM, Saturday: 10AM, Sunday: No Shipping), orders placed after our cutoff time are shipped the next morning.
Do You Offer Express Shipping?
Yes! Please note the shipping times are based on business days, weekends and holidays do not count to the delivery date. Please see our expedited ship time schedules here.
How Does Free Shipping Work?
Most orders over $99 qualify for free shipping! Orders which ship for free are shipped with either USPS or UPS based on our discretion. If you are using a PO box, free shipping orders will always go USPS.
Do You Ship To Canada?
We ship to Canada! We estimate USPS to take 4-10 days once receiving your package. Please note, we are unable to track US Postal packages once they cross the US border and cannot guarantee shipping times. All customs fees incurred are the responsibility of the customer and are not included in the total price. Please allow an extra 2-5 days for all shipments to Canada. Free shipping is not available to Canada.
Do You Ship To Alaska Or Hawaii?
We ship to both Alaska and Hawaii! We do not offer next day or two day shipping to Alaska or Hawaii. Free shipping is not available to Alaska or Hawaii.
Do You Ship Outside The US Or Canada?
Unfortunately, at this time we do not offer international shipping other than to Canada.
Shipping Time Estimations
For information on shipping time estimations, see the Shipping Information & Transit Times on the shipping page.
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Order Saturday: Delivery Tuesday
2nd Day Air Business day delivery only, no weekend or holidays. 12 PM is the cutoff time, please plan accordingly.
Order Sunday: Delivery Wednesday
Order Monday Before 12:00 PM EST: Delivery Wednesday
Order Monday After 12:00 PM EST: Delivery Thursday
Order Tuesday Before 12:00 PM EST: Delivery Thursday
Order Tuesday After 12:00 PM EST: Delivery Friday
Order Wednesday Before 12:00 PM EST: Delivery Friday
Order Wednesday After 12:00 PM EST: Delivery Monday
Order Thursday Before 12:00 PM EST: Delivery Monday
Order Thursday After 12:00 PM EST: Delivery Tuesday
Order Friday Before 12:00 PM EST: Delivery Tuesday
Order Friday After 12:00 PM EST: Delivery Wednesday
Order Saturday: Delivery Wednesday
Shipping Cutoff Times
Shipping cutoff times let you know when our carriers are scheduled to pick your order up. Orders placed after the times below will ship the next morning.
Monday: 12PM
Tuesday: 12PM
Wednesday: 12PM
Thursday: 12PM
Friday: 12PM
Saturday: 10AM
Sunday: No Shipping
How Does Free Shipping Work
All orders over $99 qualify for free shipping! Orders which ship for free are shipped with either USPS or UPS based on our discretion.
Does SGPFL Offer Shipping To Canada
We ship to Canada! We estimate USPS to take 4-10 days once receiving your package. Please note, we are unable to track US Postal packages once they cross the US border and cannot guarantee shipping times. All customs fees incurred are the responsibility of the customer and are not included in the total price. Please allow an extra 2-5 days for all shipments to Canada. Free shipping is not available to Canada.
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