Warranty ClaimsAfter Market Parts
Please click here to apply for a warranty claim on an after market part. All warranty claims on after market parts will be handled directly through the manufacturer.
All parts are factory made from the manufacturer and will be handled on a case by case basis, depending on the warranty policy of the manufacturer. Please be advised that warranty claims for these parts may take up to 4 weeks for processing, and customers must cover shipping.
All Other Returns / CancellationsIf you wish to return an unused item or part and it is in it's original package and is re-saleable, you have 30-days from receipt to return said parts to Pellet Stove Parts 4 Less. There will be a 15% re-stocking fee on the purchased items and shipping charges will be the responsibility of the purchaser. Any returns after 30 days are subject to a 25% restocking fee. The original shipping charges will not be refunded. If you received free shipping on your order we will charge you for the amount we originally encurred for that shipment. No Returns or Refunds on Special Order Products, Closeout Specials or Parts. If you need to cancel an order there will be a 10% service charge.
Please contact us for R.A. number and more information at info@Pellet-Stove-Parts-4Less.com. You will need to include your original packing slip with your order.
If you are returning your items via USPS, you must use the following address:
634 N. Falmouth Hwy, Box 349
N. Falmouth, MA 02556
If you are returning your items via UPS or FEDEX, you must use the following address:
1220 Route 28A
Cataumet, MA 02534
If you've received damaged items in shipping. We will send out a replacement of items after verification of the damaged items from the shipping carrier and from Pellet Stove Parts 4 Less.