Castle Serenity Pellet Stove Replacement Auger Shaft. The auger shaft attaches to the auger motor. When rotating, the auger delivers pellets from the hopper to the burn pot, providing fuel for combustion. The auger shaft is an integral part of the feed system.
2.) Remove the side and rear panels from the unit (You may only need to remove 2 panels).
3.) Loosen the set screw that holds the auger motor to the auger shaft.
4.) Locate and remove the 4 outer bolts that hold the auger motor and U-bracket to the underside of the hopper.
5.) Once removed set the motor & bracket off to the side (You may want to unplug the auger power cord from the circuit board).
6.) Remove the 4 outer bolts that hold the round bottom plate in place and remove the auger (Pay special attention to the upper auger bearing. It may fall out during this step).
7.) Install the new auger shaft (Make sure the upper auger bearing is installed at the top of the shaft prior to this step).
8..) Reinstall the round bottom plate and lower bearing.
7.) Reinstall the auger and U-bracket to the bottom plate (Make sure that the flat side of the auger motor post lines up with the set screw).
8.) Tighten the set screw to the auger shaft.
9.) Plug the auger motor power wire into the harness (If previously unplugged).
10.) Reinstall the side and rear panel & plug in the stove.
At times an auger jam can occur. This could be the reason your auger has stopped turning. Excessive dust, long pellets, or pellets with high moisture content can cause this issue to occur. Click on the Videos tab or check out ComfortBilt's Guide to Auger Testing for more info!
Warranty
Unfortunately, sometimes products do not work like they are supposed to. We offer a 90 day warranty on manufacturer defects. Some manufacturers
make this a very simple and easy process unfortunately others do not. Items must be used in accordance with the manufacturers guidelines to qualify for warranty replacement. Please
be advised that warranty claims for these parts may take up to 4 weeks for processing, and customers must cover shipping.
Shipping Information
This Item Qualifies For Free Shipping With Orders Over $99!
When Will My Order Ship?
All orders are typically processed within 24 hours of receiving payment and are shipped from us same day if placed before our shipping cutoff time (Monday - Friday: 12PM, Saturday: 10AM, Sunday: No Shipping), orders placed after our cutoff time are shipped the next morning.
Do You Offer Express Shipping?
Yes! Please note the shipping times are based on business days, weekends and holidays do not count to the delivery date. Please see our expedited ship time schedules here.
How Does Free Shipping Work?
Most orders over $99 qualify for free shipping! Orders which ship for free are shipped with either USPS or UPS based on our discretion. If you are using a PO box, free shipping orders will always go USPS.
Do You Ship To Canada?
We ship to Canada! We estimate USPS to take 4-10 days once receiving your package from us. We do not offer expedited shipping of any kind to Canada. Please allow an extra 2-5 days for all shipments to Canada. Free shipping is not available to Canada.
Do You Ship To Alaska Or Hawaii?
We ship to both Alaska and Hawaii! We do not offer next day or two day shipping to Alaska or Hawaii. Free shipping is not available to Alaska or Hawaii.
Do You Ship Outside The US Or Canada?
Unfortunately, at this time we do not offer international shipping other than to Canada.
Shipping Time Estimations
For information on shipping time estimations, see the Shipping Information & Transit Times on the shipping page.
Castle Serenity Pellet Stove Replacement Auger Shaft. The auger shaft attaches to the auger motor. When rotating, the auger delivers pellets from the hopper to the burn pot, providing fuel for combustion. The auger shaft is an integral part of the feed system.
2.) Remove the side and rear panels from the unit (You may only need to remove 2 panels).
3.) Loosen the set screw that holds the auger motor to the auger shaft.
4.) Locate and remove the 4 outer bolts that hold the auger motor and U-bracket to the underside of the hopper.
5.) Once removed set the motor & bracket off to the side (You may want to unplug the auger power cord from the circuit board).
6.) Remove the 4 outer bolts that hold the round bottom plate in place and remove the auger (Pay special attention to the upper auger bearing. It may fall out during this step).
7.) Install the new auger shaft (Make sure the upper auger bearing is installed at the top of the shaft prior to this step).
8..) Reinstall the round bottom plate and lower bearing.
7.) Reinstall the auger and U-bracket to the bottom plate (Make sure that the flat side of the auger motor post lines up with the set screw).
8.) Tighten the set screw to the auger shaft.
9.) Plug the auger motor power wire into the harness (If previously unplugged).
10.) Reinstall the side and rear panel & plug in the stove.
At times an auger jam can occur. This could be the reason your auger has stopped turning. Excessive dust, long pellets, or pellets with high moisture content can cause this issue to occur. Click on the Videos tab or check out ComfortBilt's Guide to Auger Testing for more info!
Warranty
Unfortunately, sometimes products do not work like they are supposed to. We offer a 90 day warranty on manufacturer defects. Some manufacturers
make this a very simple and easy process unfortunately others do not. Items must be used in accordance with the manufacturers guidelines to qualify for warranty replacement. Please
be advised that warranty claims for these parts may take up to 4 weeks for processing, and customers must cover shipping.
Shipping Info
This Item Qualifies For Free Shipping With Orders Over $99!
When Will My Order Ship?
All orders are typically processed within 24 hours of receiving payment and are shipped from us same day if placed before our shipping cutoff time (Monday - Friday: 12PM, Saturday: 10AM, Sunday: No Shipping), orders placed after our cutoff time are shipped the next morning.
Do You Offer Express Shipping?
Yes! Please note the shipping times are based on business days, weekends and holidays do not count to the delivery date. Please see our expedited ship time schedules here.
How Does Free Shipping Work?
Most orders over $99 qualify for free shipping! Orders which ship for free are shipped with either USPS or UPS based on our discretion. If you are using a PO box, free shipping orders will always go USPS.
Do You Ship To Canada?
We ship to Canada! We estimate USPS to take 4-10 days once receiving your package from us. We do not offer expedited shipping of any kind to Canada. Please allow an extra 2-5 days for all shipments to Canada. Free shipping is not available to Canada.
Do You Ship To Alaska Or Hawaii?
We ship to both Alaska and Hawaii! We do not offer next day or two day shipping to Alaska or Hawaii. Free shipping is not available to Alaska or Hawaii.
Do You Ship Outside The US Or Canada?
Unfortunately, at this time we do not offer international shipping other than to Canada.
Shipping Time Estimations
For information on shipping time estimations, see the Shipping Information & Transit Times on the shipping page.
