Where to find Model & Serial #, and Manufacture Date:
They are located on a black metal tag on the stove. The Model Number is at the top of the tag, and the Manufacture Date is usually stamped on the tag near the Model Number.
Pellet Stoves: Can be located on the side (usually bottom left), OR can be located inside the hopper lid.
Wood Stoves: Located on the side, usually bottom left.
Add-On Wood/Coal Furnace: Usually located on the left, on the back panel.
Gas Stoves: Located on the upper left back panel.
Coal Stoves: Located on the lower right side.
You can reach Englander Tech Support by:
Phone: 1 (800) 245-6489
Mail: England's Stove Works, Inc.
P.O. Box 206
Monroe, VA 24574