It is important to make sure that you are getting proper airflow through the burn pot at all times. Inadequate airflow can cause ignition and burn issues. You should regularly clean the holes in the burn pot to ensure they are free of any ash/carbon build-up. The frequency of this cleaning will vary based on how often you burn the stove, the quality of your fuel, and your vent configuration.
1.) To clean the burn pot, you can start by removing it from the cradle (Make sure that the stove is cool and there are no embers in the pot prior to this step!)
2.) Vacuum or brush out any visible ash or carbon deposits from inside the pot.
3.) Using a small brush, drill bit or Allen wrench systematically clear out each hole in the burn pot.
4.) Vacuum out the cradle area where the burn pot will sit prior to reinstalling the pot.
5.) Place the burn pot into the cradle. Make sure that it is sitting flush and there is no gap between the pot and cradle.
For more information check out ComfortBilt's Complete Guide to Stove Cleaning or click on Videos in the above tab!