Unfortunately, sometimes products do not work like they are supposed to. We offer a 90 day warranty on manufacturer defects. Some manufacturers
make this a very simple and easy process unfortunately others do not. Items must be used in accordance with the manufacturers guidelines to qualify for warranty replacement. Please
be advised that warranty claims for these parts may take up to 4 weeks for processing, and customers must cover shipping.
Shipping Information
This Item Qualifies For Free Shipping With Orders Over $99!
When Will My Order Ship?
All orders are typically processed within 24 hours of receiving payment and are shipped from us same day if placed before our shipping cutoff time (Monday - Friday: 12PM, Saturday: 10AM, Sunday: No Shipping), orders placed after our cutoff time are shipped the next morning.
Do You Offer Express Shipping?
Yes! Please note the shipping times are based on business days, weekends and holidays do not count to the delivery date. Please see our expedited ship time schedules here.
How Does Free Shipping Work?
Most orders over $99 qualify for free shipping! Orders which ship for free are shipped with either USPS or UPS based on our discretion. If you are using a PO box, free shipping orders will always go USPS.
Do You Ship To Canada?
We ship to Canada! We estimate USPS to take 4-10 days once receiving your package from us. We do not offer expedited shipping of any kind to Canada. Please allow an extra 2-5 days for all shipments to Canada. Free shipping is not available to Canada.
Do You Ship To Alaska Or Hawaii?
We ship to both Alaska and Hawaii! We do not offer next day or two day shipping to Alaska or Hawaii. Free shipping is not available to Alaska or Hawaii.
Do You Ship Outside The US Or Canada?
Unfortunately, at this time we do not offer international shipping other than to Canada.
Shipping Time Estimations
For information on shipping time estimations, see the Shipping Information & Transit Times on the shipping page.
Unfortunately, sometimes products do not work like they are supposed to. We offer a 90 day warranty on manufacturer defects. Some manufacturers
make this a very simple and easy process unfortunately others do not. Items must be used in accordance with the manufacturers guidelines to qualify for warranty replacement. Please
be advised that warranty claims for these parts may take up to 4 weeks for processing, and customers must cover shipping.
Shipping Info
This Item Qualifies For Free Shipping With Orders Over $99!
When Will My Order Ship?
All orders are typically processed within 24 hours of receiving payment and are shipped from us same day if placed before our shipping cutoff time (Monday - Friday: 12PM, Saturday: 10AM, Sunday: No Shipping), orders placed after our cutoff time are shipped the next morning.
Do You Offer Express Shipping?
Yes! Please note the shipping times are based on business days, weekends and holidays do not count to the delivery date. Please see our expedited ship time schedules here.
How Does Free Shipping Work?
Most orders over $99 qualify for free shipping! Orders which ship for free are shipped with either USPS or UPS based on our discretion. If you are using a PO box, free shipping orders will always go USPS.
Do You Ship To Canada?
We ship to Canada! We estimate USPS to take 4-10 days once receiving your package from us. We do not offer expedited shipping of any kind to Canada. Please allow an extra 2-5 days for all shipments to Canada. Free shipping is not available to Canada.
Do You Ship To Alaska Or Hawaii?
We ship to both Alaska and Hawaii! We do not offer next day or two day shipping to Alaska or Hawaii. Free shipping is not available to Alaska or Hawaii.
Do You Ship Outside The US Or Canada?
Unfortunately, at this time we do not offer international shipping other than to Canada.
Shipping Time Estimations
For information on shipping time estimations, see the Shipping Information & Transit Times on the shipping page.
All I needed was a door hinge pin. I couldn't get the website to work for me, so I called. Unlike a lot of other companies these days, they answered right away, helped me identify the part and had it shipped the next day. My local hardware store told me about this gem.
J
Janice B.
Hinge pin
I ordered the pins because our old one was very worn, doors didn't close as snug as they should have, but now it's like the stove is new again!
P
Patty S.
Pellet Stove over 30 years old
Our stove is old, and we have ordered parts for years from this company with great success. Our stove was placed in our home before we had studs for the walls installed. We hosted military training exercises on our farm and they used the stove and stayed toasty warm with our Englander Pellet Stove. Needless to say, the parts we have installed that came from this company have kept our stove going for years.
R
Richard W.
I ordered the wrong size pin (3/8 “). I really need a 3/16” hinge pin for a Vermont Casting Resolute wood stove. The delivery of the wrong pin was good.
M
Marvin W.
good products
fit perfectly easy to install
QUESTIONS & ANSWERS
If your question does not concern this specific product, use our contact form
All I needed was a door hinge pin. I couldn't get the website to work for me, so I called. Unlike a lot of other companies these days, they answered right away, helped me identify the part and had it shipped the next day. My local hardware store told me about this gem.
J
Janice B.
Hinge pin
I ordered the pins because our old one was very worn, doors didn't close as snug as they should have, but now it's like the stove is new again!
P
Patty S.
Pellet Stove over 30 years old
Our stove is old, and we have ordered parts for years from this company with great success. Our stove was placed in our home before we had studs for the walls installed. We hosted military training exercises on our farm and they used the stove and stayed toasty warm with our Englander Pellet Stove. Needless to say, the parts we have installed that came from this company have kept our stove going for years.
R
Richard W.
I ordered the wrong size pin (3/8 “). I really need a 3/16” hinge pin for a Vermont Casting Resolute wood stove. The delivery of the wrong pin was good.
