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Product title:

Harman Feed Auger Shaft Assembly: 3-50-00565

Product rating:
Product price:
$169.99
Product SKU ! 3-50-00565
Product MPN ! 3-50-00565
Only 8 Left In Stock
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Frequently Bought Together

Total Price: $758.96

Description

This is the auger shaft assembly that moves the pellets from the hopper to the burnpot. We get a lot of people ordering the wrong shaft so please read this entire description or print off a copy of the PDF links at the bottom to compare against your stove's serial number to be sure you are getting the correct part.

Your owner's manual can be confusing because the older part numbers AND the updated part numbers are listed in the most current manuals. Some models had more than one change so there may be up to three (3) different auger shaft assembly part numbers for some models.

New stove and insert models introduced after 2009 all use the 3-50-00565 auger shaft assembly. Models are: 

  • Accentra52i
  • Accentra52i-TC
  • Absolute43
  • Absolute43-C
  • P35i
  • P35i-C
  • P43
  • P43-C
  • Allure50
  • Absolute63
  • P61-C
  • Accentra-Cast-C
  • P68-C

Models that existed prior to 2009 phased over to this shaft assembly according to the following serial numbers:

Indirect UL Feeder Body Change: Indirect UL Tech Bulletin Dec. 12, 2008 - PDF

  • Accentra-Cast Freestanding - Beginning serial number: 008400001
  • Advance - Beginning serial number: 0083600001
  • XXV - Serial numbers: 12871 thru 12939 and beginning 008200001

Direct UL Feeder Body Change: Direct UL Tech Bulletin Dec. 22, 2008 - PDF

  • Accentra Insert - beginning serial number: 008240096
  • P38 - beginning serial number: 008080620
  • P61/P61A - beginning serial number: 008085092
  • P68 - beginning serial number: 008280309
  • PF100 Furnace - beginning serial number: 008350087

If you have the Advance, Accentra-Cast Freestanding (sometimes referred to as the Accentra 2), or an XXV that precedes the serial numbers above, you are going to have the older style indirect feed system (chain snd sprockets). The auger shaft assembly for your stove was originally part # 3-50-00365. This part number is now obsolete. The new part number is 3-50-00465

If you have the P38, P61, P61A, P68, or the PF100 Pellet Furnace with a serial number that precedes the list above, you are going to have the older style large feeder body system, and the correct auger shaft assembly will be 3-50-00465

Whenever an auger assembly is replaced, the auger feed motor should also be replaced. Replace these two parts as pairs. Here is a list of all of the different motors that are paired with the 3-50-00565 auger shaft assembly:


Replacement For Part Number:

  • 3-50-00565

View Compatible Models

UPC: 652174895779

Compatible Models

    Harman

  • Absolute 43
  • Absolute 43-C
  • Absolute 63
  • Accentra 52i
  • Accentra 52i TC
  • Accentra Cast FS
  • Accentra Insert
  • Advance
  • Allure 50
  • Allure 50-CE
  • HF60
  • Invincible Insert
  • Invincible RS
  • Invincible T
  • Magnum (44 Mag)
  • P35i
  • P35i-C
  • P38 (Post: 008080066)
  • P38+
  • P43
  • P43-C
  • P61-A (Post: 008085055)
  • P61-C (Post: 008085803)
  • P61A (Post: 008085803)
  • P68 (Post: 008280309)
  • P68-C
  • PB105
  • PC45
  • Pellet Pro II
  • PF100 (Post: 004350582 or 008350087)
  • PF120
  • XXV (Post: 12871)
  • XXV TC

Technical Specs

Length 9 3/8"

Instructions

Install Instructions For Harman Feed Auger Shaft Assembly: 3-50-00565

To replace the feed auger shaft:

  1. Unplug your stove
  2. If there are pellets in the hopper
  3. Gain access to the rear of the stove
  4. If your stove has a chain driven feed system, the chain will need to be removed by loosening the white tensioner block from under the chain to create slack and removing the left-side sprocket from the feed motor by loosening the 1/8" allan key screw in the hub of the drive sprocket
  5. If you have direct drive (motor attached directly to the auger shaft), locate the 7/16" motor set screw on the roller cam assembly and loosen it. Disconnect the wires from the motor to the wiring harness and pull on the auger motor. The motor will uninstall with the mounting frame attached to the motor, set this aside.
  6. Open the the fines collection box access door and remove
  7. Lift on the feed plate pusher arm to extend the feed plate out of the feeder body weldment. Remove the feed plate. Sometimes the crossover hose may restrict the full motion of the pusher arm. If so, gently push the hose out of the way so that the pusher arm can be rotated up and fully to the left
  8. Locate the two 1/2" hex screws on the mounting ring that hold the auger shaft in to the feeder weldment. remove these two screws, then remove the mounting ring. Note: different models have different way in which these mounting screws fasten to the weldment. If nuts or threaded couplers are used, locate them and set them, aside, they will be needed to secure the mounting ring again.
  9. Pull the auger shaft from the feeder body. If the auger shaft is difficult to pull out, the shaft can be freed by striking the auger itself with a wooden dowel from inside the the firebox. This will break the seal and allow the auger to come out.
  10. Install your auger shaft. Secure the mounting ring back into the stove and tighten the two hex screws to a uniformed torque (equal tightness)
  11. Reinstall the feed plate and drop the pusher arm down
  12. Reinstall the cam set screw assembly on the auger shaft, with secondary sprocket attached if your stove has a chain drive assembly
  13. Reinstall the auger motor or sprocket assembly and connect to the auger shaft with the 7/16" set screw
  14. Reinstall the drive sprocket and chain if you have a chain drive system and adjust the chain tensioner

Troubleshooting

Why would you need to replace your auger shaft? Typically, this is not a part that is replaced and it should last the life of your stove. That said, there are a few scenarios where the shaft will require replacement.


Some stove models made in 2006-2008 may have a "5-hole" burnpot. Harman made a change to the burnpot design in these two stove models. This change caused some problems that were not evident for many years later. The faulty burnpots will have 5 holes at the base of the slope, directly in front of the opening for the feed tube in front of the auger. These holes allowed the fire to burn too low and too hot in the burn pot resulting in the auger shaft actually melting away at the tip.



Warranty

Unfortunately, sometimes products do not work like they are supposed to. We offer a 90 day warranty on manufacturer defects. Some manufacturers make this a very simple and easy process unfortunately others do not. Items must be used in accordance with the manufacturers guidelines to qualify for warranty replacement. Please be advised that warranty claims for these parts may take up to 4 weeks for processing, and customers must cover shipping.

Shipping Information

This Item Qualifies For Free Shipping!

HOLIDAY UPDATE
Due to the upcoming Christmas and New Years holidays, shippers will not be picking up on the dates below. Additionally, packages may take longer to arrive than expected. We appreciate your understanding and patience during this time.

  • USPS: No pickup on Dec 24th, Dec 25th, and Jan 1st.
  • UPS: No pickup on Dec 24th (except NDA and 2nd Day), Dec 25th, Dec 31st (except NDA and 2nd Day), and Jan 1st.
CANADA UPDATE

Due to the ongoing Canada Post postal workers' strike, we are forced to suspend all ordering to Canada. Please be advised that any shipments that did not clear U.S. customs by November 15th will be delayed until Canada Post is fully operational. We appreciate your understanding and patience during this time.

When Will My Order Ship?

All orders are typically processed within 24 hours of receiving payment and are shipped from us same day if placed before our shipping cutoff time (Monday - Friday: 12PM, Saturday: 10AM, Sunday: No Shipping), orders placed after our cutoff time are shipped the next morning.

Do You Offer Express Shipping?

Yes! Please note the shipping times are based on business days, weekends and holidays do not count to the delivery date. Please see our expedited ship time schedules here.

How Does Free Shipping Work?

Most orders over $49 qualify for free shipping! Orders which ship for free are shipped with either USPS or UPS based on our discretion. If you are using a PO box, free shipping orders will always go USPS.

Do You Ship To Canada?

We ship to Canada! We estimate USPS to take 4-10 days once receiving your package from us. We do not offer expedited shipping of any kind to Canada. Please allow an extra 2-5 days for all shipments to Canada. Free shipping is not available to Canada.

Do You Ship To Alaska Or Hawaii?

We ship to both Alaska and Hawaii! We do not offer next day or two day shipping to Alaska or Hawaii. Free shipping is not available to Alaska or Hawaii.

Do You Ship Outside The US Or Canada?

Unfortunately, at this time we do not offer international shipping other than to Canada.

Shipping Time Estimations

For information on shipping time estimations, see the Shipping Information & Transit Times on the shipping page.

Learn More About Our Shipping Information
Jump back to product information tab navigation

Description

This is the auger shaft assembly that moves the pellets from the hopper to the burnpot. We get a lot of people ordering the wrong shaft so please read this entire description or print off a copy of the PDF links at the bottom to compare against your stove's serial number to be sure you are getting the correct part.

Your owner's manual can be confusing because the older part numbers AND the updated part numbers are listed in the most current manuals. Some models had more than one change so there may be up to three (3) different auger shaft assembly part numbers for some models.

New stove and insert models introduced after 2009 all use the 3-50-00565 auger shaft assembly. Models are: 

  • Accentra52i
  • Accentra52i-TC
  • Absolute43
  • Absolute43-C
  • P35i
  • P35i-C
  • P43
  • P43-C
  • Allure50
  • Absolute63
  • P61-C
  • Accentra-Cast-C
  • P68-C

Models that existed prior to 2009 phased over to this shaft assembly according to the following serial numbers:

Indirect UL Feeder Body Change: Indirect UL Tech Bulletin Dec. 12, 2008 - PDF

  • Accentra-Cast Freestanding - Beginning serial number: 008400001
  • Advance - Beginning serial number: 0083600001
  • XXV - Serial numbers: 12871 thru 12939 and beginning 008200001

Direct UL Feeder Body Change: Direct UL Tech Bulletin Dec. 22, 2008 - PDF

  • Accentra Insert - beginning serial number: 008240096
  • P38 - beginning serial number: 008080620
  • P61/P61A - beginning serial number: 008085092
  • P68 - beginning serial number: 008280309
  • PF100 Furnace - beginning serial number: 008350087

If you have the Advance, Accentra-Cast Freestanding (sometimes referred to as the Accentra 2), or an XXV that precedes the serial numbers above, you are going to have the older style indirect feed system (chain snd sprockets). The auger shaft assembly for your stove was originally part # 3-50-00365. This part number is now obsolete. The new part number is 3-50-00465

If you have the P38, P61, P61A, P68, or the PF100 Pellet Furnace with a serial number that precedes the list above, you are going to have the older style large feeder body system, and the correct auger shaft assembly will be 3-50-00465

Whenever an auger assembly is replaced, the auger feed motor should also be replaced. Replace these two parts as pairs. Here is a list of all of the different motors that are paired with the 3-50-00565 auger shaft assembly:


Replacement For Part Number:

  • 3-50-00565

View Compatible Models

UPC: 652174895779

Compatible Models

    Harman

  • Absolute 43
  • Absolute 43-C
  • Absolute 63
  • Accentra 52i
  • Accentra 52i TC
  • Accentra Cast FS
  • Accentra Insert
  • Advance
  • Allure 50
  • Allure 50-CE
  • HF60
  • Invincible Insert
  • Invincible RS
  • Invincible T
  • Magnum (44 Mag)
  • P35i
  • P35i-C
  • P38 (Post: 008080066)
  • P38+
  • P43
  • P43-C
  • P61-A (Post: 008085055)
  • P61-C (Post: 008085803)
  • P61A (Post: 008085803)
  • P68 (Post: 008280309)
  • P68-C
  • PB105
  • PC45
  • Pellet Pro II
  • PF100 (Post: 004350582 or 008350087)
  • PF120
  • XXV (Post: 12871)
  • XXV TC

Technical Specs

Length 9 3/8"

Instructions

Install Instructions For Harman Feed Auger Shaft Assembly: 3-50-00565

To replace the feed auger shaft:

  1. Unplug your stove
  2. If there are pellets in the hopper
  3. Gain access to the rear of the stove
  4. If your stove has a chain driven feed system, the chain will need to be removed by loosening the white tensioner block from under the chain to create slack and removing the left-side sprocket from the feed motor by loosening the 1/8" allan key screw in the hub of the drive sprocket
  5. If you have direct drive (motor attached directly to the auger shaft), locate the 7/16" motor set screw on the roller cam assembly and loosen it. Disconnect the wires from the motor to the wiring harness and pull on the auger motor. The motor will uninstall with the mounting frame attached to the motor, set this aside.
  6. Open the the fines collection box access door and remove
  7. Lift on the feed plate pusher arm to extend the feed plate out of the feeder body weldment. Remove the feed plate. Sometimes the crossover hose may restrict the full motion of the pusher arm. If so, gently push the hose out of the way so that the pusher arm can be rotated up and fully to the left
  8. Locate the two 1/2" hex screws on the mounting ring that hold the auger shaft in to the feeder weldment. remove these two screws, then remove the mounting ring. Note: different models have different way in which these mounting screws fasten to the weldment. If nuts or threaded couplers are used, locate them and set them, aside, they will be needed to secure the mounting ring again.
  9. Pull the auger shaft from the feeder body. If the auger shaft is difficult to pull out, the shaft can be freed by striking the auger itself with a wooden dowel from inside the the firebox. This will break the seal and allow the auger to come out.
  10. Install your auger shaft. Secure the mounting ring back into the stove and tighten the two hex screws to a uniformed torque (equal tightness)
  11. Reinstall the feed plate and drop the pusher arm down
  12. Reinstall the cam set screw assembly on the auger shaft, with secondary sprocket attached if your stove has a chain drive assembly
  13. Reinstall the auger motor or sprocket assembly and connect to the auger shaft with the 7/16" set screw
  14. Reinstall the drive sprocket and chain if you have a chain drive system and adjust the chain tensioner

Troubleshooting

Why would you need to replace your auger shaft? Typically, this is not a part that is replaced and it should last the life of your stove. That said, there are a few scenarios where the shaft will require replacement.


Some stove models made in 2006-2008 may have a "5-hole" burnpot. Harman made a change to the burnpot design in these two stove models. This change caused some problems that were not evident for many years later. The faulty burnpots will have 5 holes at the base of the slope, directly in front of the opening for the feed tube in front of the auger. These holes allowed the fire to burn too low and too hot in the burn pot resulting in the auger shaft actually melting away at the tip.



Warranty

Unfortunately, sometimes products do not work like they are supposed to. We offer a 90 day warranty on manufacturer defects. Some manufacturers make this a very simple and easy process unfortunately others do not. Items must be used in accordance with the manufacturers guidelines to qualify for warranty replacement. Please be advised that warranty claims for these parts may take up to 4 weeks for processing, and customers must cover shipping.

Shipping Info

This Item Qualifies For Free Shipping!

HOLIDAY UPDATE
Due to the upcoming Christmas and New Years holidays, shippers will not be picking up on the dates below. Additionally, packages may take longer to arrive than expected. We appreciate your understanding and patience during this time.

  • USPS: No pickup on Dec 24th, Dec 25th, and Jan 1st.
  • UPS: No pickup on Dec 24th (except NDA and 2nd Day), Dec 25th, Dec 31st (except NDA and 2nd Day), and Jan 1st.
CANADA UPDATE

Due to the ongoing Canada Post postal workers' strike, we are forced to suspend all ordering to Canada. Please be advised that any shipments that did not clear U.S. customs by November 15th will be delayed until Canada Post is fully operational. We appreciate your understanding and patience during this time.

When Will My Order Ship?

All orders are typically processed within 24 hours of receiving payment and are shipped from us same day if placed before our shipping cutoff time (Monday - Friday: 12PM, Saturday: 10AM, Sunday: No Shipping), orders placed after our cutoff time are shipped the next morning.

Do You Offer Express Shipping?

Yes! Please note the shipping times are based on business days, weekends and holidays do not count to the delivery date. Please see our expedited ship time schedules here.

How Does Free Shipping Work?

Most orders over $49 qualify for free shipping! Orders which ship for free are shipped with either USPS or UPS based on our discretion. If you are using a PO box, free shipping orders will always go USPS.

Do You Ship To Canada?

We ship to Canada! We estimate USPS to take 4-10 days once receiving your package from us. We do not offer expedited shipping of any kind to Canada. Please allow an extra 2-5 days for all shipments to Canada. Free shipping is not available to Canada.

Do You Ship To Alaska Or Hawaii?

We ship to both Alaska and Hawaii! We do not offer next day or two day shipping to Alaska or Hawaii. Free shipping is not available to Alaska or Hawaii.

Do You Ship Outside The US Or Canada?

Unfortunately, at this time we do not offer international shipping other than to Canada.

Shipping Time Estimations

For information on shipping time estimations, see the Shipping Information & Transit Times on the shipping page.

Learn More About Our Shipping Information

Customer Reviews

Based on 1 review
100%
(1)
0%
(0)
0%
(0)
0%
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0%
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a
arlan m.
High praise

Best customer service with the ease of ordering on line and recieving the parts.

QUESTIONS & ANSWERS

If your question does not concern this specific product, use our contact form
Ask a Question

  • Can Ibuy just the bearing for the auger?

    No, to date there is no replacement part for that particular bearing offered yet.

Customer Reviews

Based on 1 review
100%
(1)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
a
arlan m.
High praise

Best customer service with the ease of ordering on line and recieving the parts.

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